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How Long Does Shipping Take?

We offer shipping within the USA, and delivery typically takes 3-7 business days depending on your location and the shipping method selected.

Please keep in mind that shipping times may vary due to factors like carrier delays, holidays, or weather conditions. You’ll receive a tracking number once your order ships, so you can track its progress.

How Long Will it take to ship my order?

We usually deliver your order within 3–7 business days, depending on your location. You’ll receive a tracking link as soon as your order is shipped.

How do I contact customer support?

You can reach us at:
Email: contact@atharllc.com
Hours: Mon–Sat, 10 AM – 6 PM
(You can also use our Contact Us page for quick queries.)

I'm having issues placing an order.

A: If you're experiencing issues placing an order, here are a few steps to troubleshoot:

1. Check your internet connection: Ensure you're connected to a stable network.

2. Verify your payment details: Double-check that your payment method is valid and has sufficient funds.

3. Review your cart: Make sure the correct items and quantities are in your cart.

4. Clear your browser cache: Sometimes, clearing the cache or using a different browser can help.

5. Refresh the page: Try reloading the page and placing the order again.

6. Contact us: If you're still having trouble, please reach out to our customer support team. We're here to assist you!

What is your return policy?

We usually deliver your order within 3–7 business days, depending on your location. You’ll receive a tracking link as soon as your order is shipped.

I'd like to cancel my order.

Yes, you can request order changes or cancellations within 12 hours of placing the order by contacting us directly. After dispatch, we may not be able to make changes.

couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.